Air Passenger Rights
ECC helps resolve claims with airlines from the EU concerning tens of thousands Czech Crowns
Summer did not bring only pleasant vacation experience, but also problems with airlines. Unpaid compensations for cancelled flights or damaged luggage have made some Czech consumers suffer. And they ask the European Consumer Centre for help.
Your Air Passenger Rights - ECC CZ leaflet
Commission's campaign to inform passengers about their rights
 
Passengers will enjoy easier access to information about their rights when travelling by rail or air thanks to a Europe-wide publicity campaign launched by the European Commission.
Laws on Air Transport
European laws on air passenger rights.
Air Passenger Rights - complaint form

Your complaint with the airline regarding denied boarding, cancellation or long delay of flights must be lodged using the enclosed complaint form. (The complaint form cannot be used for lodging complaints regarding the loss, delay or damage of your lugagge.)

Passenger Rights in the EU
ECC-Net study.Air ticket´s price transparency

Improved safety and price transparency: these are the key features of the new Regulation on the single market for air transport.

Consumers: 50% of misleading airline websites corrected
The report EC shows that there are "serious nad persistent consumer problems".
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