Commission's campaign to inform passengers about their rights
Commission updates list of airlines banned from European airspace
The European Commission has updated the list of airlines banned in the European Union to include one carrier from Surinam and to expand the operating restrictions on Iran Air. In addition, two carriers from Indonesia have been removed from the list of banned airlines.List of airlines banned in the EU updated
Two new airlines from Sudan and Philippines are on the list. The European Commission updated of the so-called blacklist of airlines that are banned from flying into the European Union due to safety concerns.Air Comet goes bankrupt - what to do
The Spanish Company Air Comet has closed its activities and is going onto a bankruptcy procedure. We offer consumers relevant and actualized information regarding this issue from the own airline and from AESA (National Agency for Aerial Security), public board of the Ministry of Public Works.Laws on Air Transport
Air Passenger Rights - complaint form

Your complaint with the airline regarding denied boarding, cancellation or long delay of flights must be lodged using the enclosed complaint form. (The complaint form cannot be used for lodging complaints regarding the loss, delay or damage of your lugagge.)

Passenger Rights in the EU
ECC-Net study.Air passenger rights - leaflet of the ECC Prague

Information for passengers - Denied boarding. Long delays. Cancellation. Assistance by airlines.

Air ticket´s price transparency

Improved safety and price transparency: these are the key features of the new Regulation on the single market for air transport.

Consumers: 50% of misleading airline websites corrected
The report EC shows that there are "serious nad persistent consumer problems".List of airlines banned within the EU
ECC information. Updated on 14. 11. 2008.
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