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Comparison of ski passes prices in 20 countries in Europe - ECC-Net Survey
Avoid scares this pre-Xmas time: safe online shopping tips from ECC Ireland
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ECC lawyer in the morning show on Czech Television on July 16
On Friday July 16, 2010, the ECC CZ lawyer Martin Rezek will be interviewed in the morning show Dobré ráno s ČT on the ČT1 channel of the Czech Television. From 7 a.m. he will speak about how to prevent yourself from problems when renting a car in other EU countries; on how to claim goods bought in elsewhere the EU and so forth.Commission updates list of airlines banned from European airspace
The European Commission has updated the list of airlines banned in the European Union to include one carrier from Surinam and to expand the operating restrictions on Iran Air. In addition, two carriers from Indonesia have been removed from the list of banned airlines.List of airlines banned in the EU updated
Two new airlines from Sudan and Philippines are on the list. The European Commission updated of the so-called blacklist of airlines that are banned from flying into the European Union due to safety concerns.1 in 7 Sunbeds in breach of UV radiation safety limits
Consumers should be aware of the potential risks associated with using sunbeds according to the results of a market surveillance check of sunbeds and sunbed services, published today by the European Commission.Air Comet goes bankrupt - what to do
The Spanish Company Air Comet has closed its activities and is going onto a bankruptcy procedure. We offer consumers relevant and actualized information regarding this issue from the own airline and from AESA (National Agency for Aerial Security), public board of the Ministry of Public Works.Consumer education site now covers sustainable consumption and utilities
The European Commission and its partners in the European Universities Continuing Education Network (EUCEN) have launched two new modules of DOLCETA, an online consumer education tool. The two new modules are dedicated to sustainable consumption and to services of general interest (such as telecoms, energy, transport, water supply and postal services).30% of Christmas lights are a "serious safety risk" in the home
30% of Christmas lights present an obvious and direct risk of fire and electric shocks according to a new report published today by the European Commission. Testing was carried out between November 2007- May 2009 at different intervals on 196 random samples of lighting chains across the entire price range. The samples were checked against over 20 administrative and technical requirements. Many lighting chains failed multiple tests.70% of ringtone-scam websites cleaned following EU investigation
70% of websites investigated for mis-selling ringtones, wallpapers and other mobile phone services have been corrected or closed, following an 18 month EU consumer crackdown carried out by 27 Member States, Norway and Iceland. Since June 2008, when initial checks took place, 301 websites were investigated by national enforcement authorities for serious breaches of EU consumer law.Traders rouse 60 % of consumers' internet orders from other EU countries
Many internet traders in the EU refuse to send goods to consumers in other EU member states – 60 % of cross-border orders is refused. A new independent study of the European Commission based on an extensive shopping exercise of 11.000 test orders of favourite goods showed the need to reduce the complex regulatory environment and to boost confidence in online trading. One of the means could be the proposed new consumer directive.Chat online with Commissioner - how EU law can help you as a consumer
EU acts to limit health risks from exposure to noise from personal music players
Consumers will benefit from new default settings on personal music players set at safe exposure levels, as well clear warnings on the adverse effects of excessive exposure to high sound levels, following a decision by the European Commission today. In October 2008, the EU Scientific Committee SCENIHR*, warned that listening to personal music players at a high volume over a sustained period can lead to permanent hearing damage. 5-10% of listeners risk permanent hearing loss. These are people typically listening to music for over 1 hour a day at high volume control settings. It is estimated that up to 10 million people in the EU may be at risk.Commission criticises opaque bank fee charges
SkyEurope Airlines went bankrupt
The District Court of Bratislava stopped the restructuralization of SkyEurope Airlines which after the court desicion went bankrupt. Customers and suppliers to whom SkyEurope owe refunds or payments for services rendered arising from activities should file their claims in accordance with the procedures set out by Slovak law in 45 days period since 9. 9. 2009.How get your money from SkyEurope?
We would like to inform you about the steps that must be taken for the consumers if announcing their claims towards SkyEurope.Conference proceedings on consumer directive proposal - first text

This is the first published text of a conference proceedings on the new consumer protection EU directive proposal. The proposal is nowadays widely discussed across Europe and the proceedings should contribute to the discussion. The attached text by Martin Rezek is called "Contracts concluded away from business premises and contracts concluded through distance communication in light of a proposal for a directive on consumer rights". 

Polish company Centralwings in insolvency
District Court in Warsaw declared the state of insolvency of the company Nowy Przewoźnik Ltd. After the examination of liabilities the judge set 29-th September as the deadline for the creditors for filing applications to be admitted to the statement of liabilities.Currency of Iceland - the correct rate

Some consumers buy goods or services from Iceland and are not sure about how much ISK they get for their EUROS or DKK or other currencies. The ISK has weakend due to the worlds financial crisis. We offer you the correct currency rate value by the Central Bank of Iceland from 28th May 2009.

Bankrupt of FlyLAL - Lithuanian Airlines
The European Consumer Network inform on the bankrupt of FlyLAL - Lithuanian Airlines. The administrator of bankrupt was finally appointed on the 23rd of April 2009 only, so since now all cases in relation with FlyLAL - Lithuanian Airlines should be submitted before 25th May 2009.Chat with the ECC director
European Consumer Centre started by CTI in January

ECC offers information and advice on consumer rights and assists in consumers' complaints on quality of goods or services in the EU countries.