Affected concumers must be patient as Spanish mercantile law establish a specific order to know who can be a beneficiary from the money that rests once company cease the commercial activities. Unfortunately passengers are one of the last on such order as first will go employees, suppliers of any service, social security... Just to remember an identical case, three years ago (on December 2006) the airline Air Madrid went bankrupt, too, and no single person has got back any amount paid for the tickets.
To those passengers that have booked a flight with this airline and suffered a cancellation on it can address their claims:
- through email on info@concursoaircomet.com (documents attached in pdf format)
- via mail on:
Air Comet informs
To those passengers that have booked a flight with this airline and suffered a cancellation on it can address their claims:
- through email on info@concursoaircomet.com (documents attached in pdf format)
- via mail on:
Administración Concursal del Concurso de Air Comet, SAU.
Paseo de la Castellana, 60-5º.
28046 Madrid.
Spain- faxem na 00 34 91 781 08 41
On the claim passengers must indicate:
On the claim passengers must indicate:
Name and surname
Number of identity card or passport
Complete postal address, emails address or telephone number
Predicted flight dates
Number of flight contracted including origin and destiny
Number of plane ticket
Amount paid for the ticket and way of having it: Internet, selling offices of the airline or travel agency
AESA Information for all passengers affected by closing of activities by Air Comet
AESA Information for all passengers affected by closing of activities by Air Comet
Citizen Information Office at Ministry of Public Works will attend from Monday to Friday from 9.00 to 17.30.
For those who did not made a formal claim regarding this matter can do it sending by certified post all relevant documents to:
Agencia Estatal de Seguridad Aérea.
Dirección de Dirección de Seguridad de la Aviación Civil y Protección al Usuario.
Paseo de la Castellana, 67.
28071 MADRID
SPAIN
“National Agency for Aerial Security” (AESA) will respond to this letters so they can be informed about their rights and eventual judicial procedures that could be open against the airline.
AESA will actualized any news on this issue trough the following Web site: www.fomento.es
Passengers that have to travel and hold a plane ticket with Air Comet must buy a new ticket with another airline, the following airlines have specific offers for passengers affected by this bankruptcy on the same flight routes: Iberia, Air Europa, Grupo Lan, Cubana de Aviación, Avianca y Santa Bárbara.
For additional information to affected passengers AESA has the following phone numbers to contact from Monday to Friday from 8’30am to 14’30pm:
00 34 91 597 83 21
“National Agency for Aerial Security” (AESA) will respond to this letters so they can be informed about their rights and eventual judicial procedures that could be open against the airline.
AESA will actualized any news on this issue trough the following Web site: www.fomento.es
Passengers that have to travel and hold a plane ticket with Air Comet must buy a new ticket with another airline, the following airlines have specific offers for passengers affected by this bankruptcy on the same flight routes: Iberia, Air Europa, Grupo Lan, Cubana de Aviación, Avianca y Santa Bárbara.
For additional information to affected passengers AESA has the following phone numbers to contact from Monday to Friday from 8’30am to 14’30pm:
00 34 91 597 83 21
00 34 91 597 72 31
00 34 91 597 50 75