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Czech windows and doors passed CTIA tests

(Prague, January 24, 2017) The Czech Trade Inspection Authority continuously inspects compliance with legal parameters of construction products. Within international activities of the cooperation group for construction products surveillance, it joined the call for common market surveillance action together with other EU Member States. The joint call related to inspections of windows pursuant to the harmonized standard which is binding for window glass and door panels. Based on documentation elaborated by the above mentioned group, the CTIA prepared a project on inspection and surveillance concerning these products according to the applicable standard. Inspection results proved that windows and doors manufactured outside the Czech Republic weren’t compliant. Only a Czech product fulfilled all required standards.

Inspection of pyrotechnics

(Prague, January 20, 2016) During December 2016, the Czech Trade Inspection Authority carried out a number of inspections focused on compliance with the Act on No. 206/2015 Coll. on Pyrotechnic Articles and the Handling, and the Act on Consumer Protection. CTIA carried out 234 inspections of the offer of pyrotechnic articles and detected flaws in one third of cases. “December inspections showed that every third seller failed legal regulations governing the offer, sale, storage and handling of pyrotechnic articles. Numerous violations of the Act on Consumer Protection also prevail. With regard to the fact that the issue directly influences the safety and health of consumers, CTIA will carry out focused inspections this year as well,” said Mojmír Bezecný, the Director General of the Czech Trade Inspection Authority.

Funeral services providers were less fair

(Prague, January 13, 2017) The Czech Trade Inspection Authority inspects activities of funeral services providers on the whole territory of the Czech Republic. Inspection results showed that the situation in this sensitive area hadn’t improved. In comparison with 2015, inspectors saw a 12% increase in the number of cases of failures to comply with legal obligations. Most frequently vendors failed to properly inform consumers about prices of sold products and provided services, and didn’t issue any confirmation of order in writing. “Undertaking consists of specific services and this field is perceived very sensitively by consumers. The CTIA will pay due attention to this issue in 2017 with regard to the situation which worsened when compared with 2015,” said the Director General of the Czech Trade Inspection Authority Mojmír Bezecný.

Obligations for timber sale are the same all over the EU

(Prague, January 11, 2017) The Czech Trade Inspection Authority doesn’t focus only on compliance with the Act on Consumer Protection, but also with the EU Regulation which for example prohibits marketing of illegally cut wood and products made from such wood in the EU internal market. The Regulation imposes also other obligations on commercial entities and vendors. Sale of such products has become increasingly more demanded by consumers because some of them buy more firewood due to limited possibilities to produce or cut the wood on their own. CTIA officers aimed at compliance with legal regulations on timber trade and carried out 94 inspections during three months. The detected violations of legal regulations in 32 cases.

Guarantee applies on second-hand goods too

(Prague, December 29, 2016) Old and used items are interesting goods for some consumers. Such assortment of ancient or original goods is often demanded within the market. In the third quarter of 2016, the Czech Trade Inspection Authority focused on compliance with legal regulations in the area of operation of bazaars and pawnshops and discovered misconducts in almost 60% of inspections. Vendors most frequently failed to inform consumers about the extent, conditions and way of exercising the right for claims and didn’t fill in bills of purchased products properly.