2023 fuels quality: 12 of 2,542 taken samples failed

(Prague, 15 March 2024) The Czech Trade Inspection Authority regularly monitors and evaluates the fuel quality in the Czech market. Last year, it took a total of 2,542 samples of fuels at Czech filling stations. 12 samples (0.5%) failed the quality requirements. The CTIA imposed a ban on the sale of 29,360.71 litres of fuels in the value of CZK 1,057,070.89. Compared to 2022, there was an improvement, when in 2022, out of 2,545 samples taken, 18 (0.7%) did not comply with the quality requirements

CTIA inspected the ban on the sale of alcohol and tobacco to minors. It found non-compliance in more than half of the inspections

(Prague, 14 March 2024) Last year, the Czech Trade Inspection Authority inspected whether traders in the domestic market complied with Act No. 65/2017 Coll., on Health Protection against the Harmful Effects of Drugs, Act No. 353/2003 Coll., on Excise Duties, and Act No. 634/1992 Coll., on Consumer Protection. It carried out a total of 6,732 inspections and found non-compliance with obligations in this area in 3,464 inspections (51.46%).

CTIA inspectors in cooperation with customs officers during an inspection operation in the SAPA market in Prague jointly seized about 20 thousand pieces of counterfeit goods at the estimated price of the originals for CZK 95 million

(Prague, 5 March 2024) Two dozen inspectors of the CTIA Inspectorate of the Central Bohemian Region and the City of Prague were deployed to inspect the SAPA. They focused on inspecting the compliance with the ban on offer, sale and storage of products infringing certain intellectual property rights. Representatives of the owners of the trademark rights also took part in the inspection action.  The inspectors of the Czech Trade Inspection Authority together with customs officers inspected a total of six selected storage containers, in which th...

CTIA inspected the fairness of sale at Biathlon World Championships and found 5 cases of sale of alcohol to persons under 18 years of age

(České Budějovice, 21 February 2024) The Czech Trade Inspection Authority, Inspectorate of South Bohemia and Vysočina, carried out an extraordinary inspection action at the 54th World Biathlon Championships in Nové Město na Moravě. Five of ten detected violations concerned sale of alcohol to persons under 18 years of age.

CTIA received a number of complaints on conduct of company Hezké oblečení s.r.o. and advises caution on social networks

(Prague, 10 January 2024) Before the Christmas holidays, the Czech Trade Inspection Authority informed the consumer public about the behaviour of the company Hezké oblečení, s.r.o., which operates the profile Létej Levně on social networks. At the end of the year, CTIA received a number of submissions from consumers and in consequence, launched an investigation into the company conduct.

Inspections of the ban on the sale of alcohol and tobacco to juveniles

(Prague, 5 January 2024) In the third quarter of this year, the Czech Trade Inspection Authority inspected whether traders in the domestic market complied with Act No. 65/2017 Coll., on the Health Protection against the Harmful Effects of Drugs, Act No. 307/2013 Coll., on the Compulsory Labelling of Alcohol, Act No. 353/2003 Coll., on Excise Duties, and Act No. 634/1992 Coll., on Consumer Protection. It carried out a total of 1,743 inspections and found non-compliance with obligations in this area in 877 inspections (50.32%).

ECC: How get your money back for non-delivered gifts

(Prague, December 31, 2023) Many people have not received the Christmas gifts they ordered for their beloved ones. If the seller does not refund the paid amount or does not even communicate, there is a way to get the money back without his consent. The experience of the European Consumer Centre Czech Republic shows that after paying online by card, the bank can help with a tool called chargeback, and after paying through online payment systems, their operators can help. However, such help cannot be expected after payment by transfer between ban...