The control was carried out on the ground of a notification by a consumer association. Its dissatisfaction resulted from the fact that the restaurant’s staff charge foreign visitors with 10% extra charge. The final amount is subsequently written by hand on a printed bill. The described practice was proven by the control. The CTIA inspectors purchased meals and drinks in the price of CZK 1,160, but they were billed CZK 1,280, even though they were not informed in any way about this fact beforehand. The staff told inspectors that this is a common practise in case foreigners’ bill exceeds the amount of CZK 1,000. The reason to this is really strange: Foreign tourists are believed to think that tips are already included in the prices, so they would not give any tip to the waiters.   

Administrative proceedings will be launched with the restaurant’s operator due to significant breach of the Act on Consumer Protection. The issued fine will however be much higher than a 10% tip.