EUROPEAN CONSUMER
 

European Consumer Centre Czech Republic (ECC) provides information about consumer rights in the European Common Market. It assists and advises consumers in their disputes with merchants from other countries of the European Union, Norway and Iceland.

News

novela

Not only discounts undergo big changes as from today

(Prague, 6 January 2023) The Czech Trade Inspection Authority points to the effectiveness of the amendment to the Act on Consumer Protection, which has a major impact on traders, especially in relation to special offers and clearance sales. “When determining discounts on products, traders will now have to base their discounts exclusively on the lowest price they have sold the product for in the last 30 days,” said Jan Štěpánek, director...

Press Releases

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2023 fuels quality: 12 of 2,542 taken samples failed

(Prague, 15 March 2024) The Czech Trade Inspection Authority regularly monitors and evaluates the fuel quality in the Czech market. Last year, it took a total of 2,542 samples of fuels...
alkohol

CTIA inspected the ban on the sale of alcohol and tobacco to minors. It found non-compliance in more than half of the inspections

(Prague, 14 March 2024) Last year, the Czech Trade Inspection Authority inspected whether traders in the domestic market complied with Act No. 65/2017 Coll., on Health Protection against...
sapa-240302

CTIA inspectors in cooperation with customs officers during an inspection operation in the SAPA market in Prague jointly seized about 20 thousand pieces of counterfeit goods at the estimated price of the originals for CZK 95 million

(Prague, 5 March 2024) Two dozen inspectors of the CTIA Inspectorate of the Central Bohemian Region and the City of Prague were deployed to inspect the SAPA. They focused on inspecting...

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