Sellers cheated again at the Pálavské vinobraní

(Brno, September 13, 2012) September is the month of celebrations of wine and wine festivals in many locations of both Bohemia and Moravia. Mikulov is one of the locations with a long history where the Pálavské vinobraní welcomes tens of thousands of people, i.e. visitors and sellers of various products. Inspectors of the CTIA are always present at this event to supervise the abidance with the Act on Consumer Protection. This year, the inspectors checked 21 sellers and found defects in 11 of them. These breaches belonged to the most frequently ...

Unfair sellers again at the Země živitelka exhibition

(České Budějovice, September 18, 2012) On the last August weekend, the exhibition mall in České Budějovice belonged to a fair with a long history, the Země živitelka exhibition. There were products and cultivars from farmers, gardeners, manufacturers of agricultural machinery and other related fields. Visitors could traditionally buy not only products from the participating exhibitors, but also consumer goods and refreshments. As there are tens of thousands of visitors every year and hundreds of exhibitors, it is necessary to supervise the abid...

CTIA found more poor quality fuel samples in August (Results of monitoring of fuel quality in August 2012)

(Prague, September 19, 2012) The CTIA continued in its inspection activities concerning the quality of fuels in the second month of the summer holidays. On the territory of the Czech Republic, totally 236 samples of motor petrol, motor oil, mixed fuel, bio fuel, LPG, CNG and Ethanol E85 were taken including 9 which failed the appropriate quality standards. There were findings in 4 motor petrol samples, 3 motor oil samples, 1 mixed fuel sample and 1 ethanol sample. Till the end of the year, more than 1,100 fuel samples will be taken.

5 million fine for PROLUX Consulting Int. s.r.o. confirmed

(Prague, September 17, 2012) After having considered all the circumstances, the Director General of the Czech Trade Inspection Authority Jan Štěpánek confirmed the fine in the amount of 5 million CZK imposed by the Středočeský and Prague Inspectorate to the real estate agency PROLUX Consulting Int., s.r.o. for breaching the ban on the use of unfair commercial practices when concluding contracts on sale of realties.  

Scooter Spiderman is not safe!

(Prague, September 13, 2012) Another of the six scooters which had been taken to laboratory assessment of safety within the control action of the CTIA failed to meet the requirements of the appropriate standard and legal regulations. When the strength of the handlebar of the Scooter Spiderman was tested, the folding mechanism broke there where the riding system is connected to the platform. Such serious deficiency and other deviations from the standard may cause serious injuries to children who may fall over the handlebar when riding the scoote...

Children may get injured on Scooter folding

(Prague, October 16, 2012) The scooter named Scooter folding is another of the risky products which was found in the market in the frame of the control action carried out by the Czech Trade Inspection Authority and focused on scooters (see the press release of August 18, 2012). A children user can get injured after a fall over the handles in the consequence of a potential failure of the blocking mechanism of the telescopic pole of the handles. The sale of the Scooter folding was banned and the product will be filed in the alert system RAPEX bec...

Travel agencies and tour operators deceive consumers and fail to inform about their rights

(Prague, August 27, 2012) Travel agencies and tour operators are most active in the period of the summer holidays but their offers are there during the whole year the same as the controls carried out by the Czech Trade Inspection Authority in the field of their services. The findings detected by the inspectors in the first half-year of 2012 are alerting despite the fact that among these results, investigations carried out on the grounds of submissions by consumers who went for their vacation with travel agencies in the second half of the year w...

Sale for action prices and goods from seasonal discounts (Partial report of second quarter of 2012)

(Prague, August 22, 2012) Controls of various seasonal actions and sales have been carried out for several years and the CTIA inspectors have repeatedly found that for more than one third of the inspected persons it still is a problem to positively inform the consumer about the action price or the price after discount and to bill these prices correctly. During the second quarter of 2012, the CTIA checked 753 points of sale where goods for action prices was offered or where sales actions were held and it found breaches of one or more obligations...

Whistle with a ball and candies can smother children

(Prague, August 30, 2012) It is very easy to buy this whistle with a colourful ball and candies to a begging child. However, the results of safety assessment of this product alert: the product is intended to be put into mouth and such toys or their parts must be manufactured or secured in the way that the risk of their suffocation or breathing in by a child is minimal the same as the risk of various other injuries. In this case it was found that when the product is used in a common and predictable way there is a high probability that a child ge...

Consumers contact CTIA more and more frequently (Consumer’s submissions to CTIA in the first half-year of 2012)

(Prague, September 6, 2012) Last year, the Czech Trade Inspection Authority received totally 20,382 submissions from consumers and from both consumer and professional associations. The submissions included information requests, suggestions and complaints including those which are out of the inspection and surveillance competence of the Czech Trade Inspection Authority and which fall within the competence of a different administrative body or are completely out of the scope of state surveillance, e.g. in cases when the complainant can enforce re...
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