Consumer credit in 2015

(Final report of 2015)(Prague, February 26, 2016) The Act on Consumer Credit regulates obligations of providers and intermediaries of consumer credit and covers also the area of advertising and credit offers. The nature of advertising as well as inspected individual consumer credit contracts concluded between consumers and various entities from the non-banking sector can significantly differ which is demanding concerning time and expertise of inspection employees. Violations of obligations determined by generally binding legal regulations were ...

Two fuel samples failed in January

(Monitoring of fuel quality in 2016)(Prague, February 22, 2016) In January, the Czech Trade Inspection Authority collected 221 fuel samples to inspection of quality at filling stations. Two samples failed the requirement of technical standards – one diesel sample didn’t reach the limit determined for flash point and an Ethanol E85 sample failed concerning vapour pressure. Sale of almost 8,200 litres of these poor quality fuels amounting to more than CZK 200,000 was prohibited by a CTIA measure. The total ratio of 0.9 % of poor quality samples b...

Tour operators in 2015

(Final report of 2015)(Prague, February 19, 2016) Results on annual inspections carried out by the Czech Trade inspection Authority proved that there are still tour operators and travel agents failing to comply with generally binding legal regulations. Flaws were discovered in more than a third of 310 cases of inspected tour operators and travel agents. Fines amounting to CZK 700,000 were imposed in 82 cases and tens of administrative proceedings are carried out. “Incomplete or deceitful information about the extent, conditions and manner of ma...

Winter touristic season almost without snow and inspections

(Continuous report of 4th quarter of 2015)(Prague, February 15, 2016) Warm weather postponed the start of the winter season to the pre-Christmas period and, hence, the number of continuous inspections carried out by the Czech Trade Inspection Authority aimed at offer and sale of goods and provision of services in ski resorts was very low. With regard to the unfavourable snow conditions, ski resorts were mostly closed for tourists, so inspections couldn’t be carried out or were carried out to a minor extent. During almost thirty inspections flaw...

Fuels quality in 2015

(Prague, February 12, 2016) During 2015, the Czech Trade Inspection Authority inspected the quality of 2,723 fuel samples collected at filling stations, including only 32 samples that failed the quality requirements. When compared with the year 2014 during which 81 of 2,663 automotive fuel samples failed the quality requirements of the applicable technical standards, the ratio of poor quality samples decreased from 3% to 1.2%. This has been a significant improvement concerning quality. In 2015, in total 15 fines amounting to 2.1 million CZK wer...

Inspections of sale of Christmas goods

(Final report – 2015)(Prague, February 10, 2016) During the inspection project of the Czech Trade Inspection Authority aimed at sale of Christmas goods, flaws were detected in almost a third of 945 inspections. These flaws didn’t significantly differ from breaches discovered during other projects focused on compliance of obligations within sale of products to consumers. Based on detected violations of generally binding legal regulations, in total 172 fines amounting to CZK 282,000 were imposed during the inspection project. “Incorrect billing w...

Alternative dispute resolution

(Prague, February 1, 2016) The amendment of the Act on Consumer Protection has brought another possibility to resolve a consumer’s dispute against a trader if the two parties fail to agree on an acceptable compromise at first. In February 2016 the Czech Trade Inspection Authority became one of mediators and it is most probable that mainly consumers will use the opportunity when being dissatisfied with the way their claim was settled or refused by a seller of goods or a provider of services. The goal of the new legislative act is to enable consu...

Folding SCOOTER is dangerous to children

(Prague, January 28, 2016) Within monitoring of the market with toys CTIA inspectors spotted a folding scooter originating in China which poses a risk of injury to smallest users. This product has various colour variants with a rabbit on the footboard and on the tube. Injury hazard is posed during game and ride at several places: adjustable and folding handlebar don’t have the required diameter, covers are removable without the necessity to use any power and wholes are accessible, so fingers can be injured. Spaces between the wheels and the toy...
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