Solid fuels in 2015

(Final report from the inspection project of 2015)(Prague, March 21, 2016) Inspection action was scheduled for the 2nd semester of the year when most consumers order coal and resupply fuels for the winter season. Besides compliance with principles of honest sale as well as other obligations stipulated in the Act on Consumer Protection, inspections were also focused on inspection of qualitative indicators of acceptable level of solid fuels pollution in the extent determined by the Act on Clean Air Protection and the applicable implementing decre...

Discounts in 2015

(Final report of 2015)(Prague, March 18, 2016) In 2015, special offers and seasonal cleansing sales belonged to the inspection areas monitored during the whole year. The Czech Trade Inspection Authority inspected almost 4,500 shops offering discounted goods or services and detected violations of obligations stipulated in generally binding legal regulations in 43% of cases. Results of the inspection action again proved numerous repeated flaws, especially insufficient or deceitful information provided about the prices of offered products and serv...

Tire services without information about prices

(Final report of 2015)(Prague, March 14, 2016) The aim of the inspection project of the Czech Trade Inspection Authority was to inspect the level of services provided by tire services as well as the compliance with obligations stemming to sellers or services providers from generally binding legal regulations. Inspections were scheduled for the spring and the autumn when consumers-motorists use these services most frequently. Inspectors detected flaws in 77 of 204 inspected workplaces (almost 38%). Vendors most frequently breached the obligation...

E-shops deceive consumers and don’t settle claims

(Final report of 2015)(Prague, March 11, 2015) E-commerce belonged among the most frequently monitored inspection fields in 2015, not only due to the high number of existing e-shops but also to numerous consumers’ submissions. Consumers most frequently complained about deceitful commercial practices, unfair and in some cases even fraudulent vendors’ conducts. The Czech Trade Inspection Authority inspected 1,194 e-shops offering goods and services and found breaches of legal obligations in 990 cases (82.9%). During the year, 825 fines amounting ...

Inspections of small air conditioning equipment almost without defects

(Final report of the inspection project of 2015)(Prague, March 7, 2015) Within inspections of small air conditioning equipment containing fluorinated greenhouse gases used as refrigerants CTIA officers inspected whether products offered to consumers are marked in compliance with the Act on substances that deplete the ozone layer and on fluorinated greenhouse gases. During 62 inspections they found out that 4 products weren’t properly marked in the extent and form determined by the law. Most findings were transferred to the Czech Environmental I...

Presentation sales events

(Final report of 2015)(Prague, March 4, 2016) Results of inspections aimed at presentation sales events were partly successful when the number of organized events decreased by one third in 2015 when compared with 2014. The number of organized events decreased from more than 27 thousand down to about 18 thousand. However, behaviour of some commercial entities didn’t change - they avoided or even intentionally breached the obligations of organizers of presentation sales events. CTIA officers detected flaws in 339 of 420 inspections, i.e. 80.7%. T...

Pyrotechnics in 2015

(Final report of the inspection project)(Prague, February 29, 2015) During the second half of 2015, the Czech trade Inspection Authority inspected 216 selling points offering pyrotechnic articles and products. Inspectors detected flaws in more than a third of cases and prohibition was imposed on sale of 3,066 pieces of pyrotechnic products for about CZK 120,000 that failed conditions for being placed on the market. 25 fines amounting to CZK 92,000 were imposed for less serious flaws and other fines will be imposed within administrative proceedi...
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