CTIA carried out an extraordinary action in Rychlov nad Kněžnou

(Hradec Králové, December 5, 2018) The Czech Trade Inspection Authority of the Hradec Králové Region and Pardubice Region carried out an extraordinary inspection in shops and restaurants in Rychnov nad Kněžnou. Violations of legal regulations were detected in 14 of 26 inspections, most frequently consisting of the failure to comply with the Act on Consumer Protection. Vendors didn’t display correct prices and didn’t comply with the principles of fair sale of products and provision of services.

Outdoor swimming pool operators discriminated consumers

(Prague, December 4, 2018) During August 2018, officers of the CTIA Inspectorate of the Ústí Region and Liberec Region carried out 5 extraordinary inspections focused on operators of outdoor swimming pools. The officers inspected possible discrimination towards visitors. There were also notifications from consumers that more favourable entrance fees are billed to certain groups of citizens. “Inspections showed that all inspected operators of outdoor swimming pools committed discrimination towards a certain group of consumers,” said the Director...

CTIA warns against Viagogo

(Prague, November 30, 2018) From the start of the year, CTIA received about 40 complaints relating to the website viagogo.com. Complaints most frequently concerned price increase during the order process online, impossibility to cancel the purchase as well as invalid tickets, failure to reimburse consumers after concerts were cancelled and so on. Officers of the Czech Trade Inspection Authority of the Hradec Kárlové Region and Pardubice Region carried out inspections based on numerous submissions from consumers and proved the use of unfair comm...
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