(Ústí nad Labem, November 3, 2016) A consumer can make a claim of a travel package at both tour operator and travel agent. Both is possible. The inspectorate of the Czech Trade Inspection Authority based in Liberec responded to such claim from a consumer. The respective tour operator was imposed a fine for violation of the Act on Consumer Protection.
The complete press release is available in the attachment.
Celá zpráva zde:
2016-11-03-claim-package-travel.doc (, 38.50 KB)