Consumer discrimination shall not be tolerated in any way

(Interim report of third quarter of 2013)

(Prague, December 31, 2013) Discrimination of consumers is a very difficult thing to prove because in some cases consumers consider certain conduct discriminative despite vendor’s conduct is legal and cannot be considered discriminative. In other cases, consumers don’t raise their voice against discrimination, so surveillance authority is not informed about it and hence cannot punish it. However, the Czech Trade Inspection Authority inspects every submission or suggestion concerning any consumer discrimination related to double prices, nationality, citizenship, and place of residence or any handicap. In the third quarter of 2013, consumer discrimination was proven to sellers in 5 cases within which remedy measures were imposed.

The complete press release is available in the attachment.

Celá zpráva zde:

131231-pr-discrimination-3q2013.doc (, 54.50 KB)

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