Consumer rights in times of emergency

(Prague, 18 March 2020) We urge consumers to consider their health and to consider issues relating to goods or complaints that are not strictly necessary in times of the current emergency. 'When exercising rights in times of emergency, the parties to the contractual relationship should treat each other with consideration, with patience and taking into account the emergency situation in which the other party may be present, e.g. in the case of the other party, in connection with the forced closure of the operation, the lack of staff who have to babysit at home, they are quarantined, etc.," says the Director of the Czech Trade Inspection Authority Mojmír Bezecný.

Celá zpráva zde:

2020-03-18-rights-in-period-of-emergency (doc, 70.00 KB)

2022 © The Czech Trade Inspection Authority, All rights reserved