Discounted goods? Watch out!

(Partial report of 3rd quarter of 2014)

(Prague, November 27, 2014)
Purchases within special offers or discounted goods are something that many consumers think about. Such consumers buy goods that they sometimes don’t even need, pay unfavourable prices too and hence help vendors get rid of remains from seasonal or favourably purchased products. If a discount is significant, it can even be caused by certain defects with which products should not even be offered to consumers, e.g. missing marking of material composition, incomplete or missing information about manufacturer or importer, instructions for use, information or warnings in foreign languages but not in Czech. Inspectors detected defects within 44.2% of almost 600 inspections of the respective period. Most frequent defects were failure to inform about prices, incorrect billing, failure to provide obligatory information about manufacturer or goods and last but not least failure to provide bill of purchase. “Receipt with all required information is necessary especially in case of the need to lodge a claim concerning defect of a purchased product. Therefore I recommend to always ask for receipt in case when vendors don’t provide it on their own,” said Mojmír Bezecný, the Director General of the Czech Trade Inspection Authority. In the 3rd quarter of 2014, the CTIA imposed in total 209 fines for more than 4.5 million CZK for shortcomings detected within special offers or seasonal clearance sales.

The complete press release is available in the attachment.

Celá zpráva zde:

2014-11-27-discounts.doc (, 53.00 KB)

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