E-shops – second quarter of 2017

(Prague, August 18, 2017) Czechs increasingly shop online. The Czech Trade Inspection Authority regularly monitors compliance with acts relating to the sale of goods in e-shops. When compared with the first quarter of 2017, it saw a 5% increase of findings in the monitored period. It detected breaches of legal obligations in 250 of 277 inspections, i.e. in more than 90% of cases. „CTIA most frequently saw violations of the Act on Consumer Protection, namely deceptive commercial practices long term used by vendors. In many cases, they fail to inform consumers about the alternative dispute resolution body. Offer of products and services via social media and auction portals has constantly grown in the area of online shopping. CTIA has followed the new phenomenon, responding to it within inspections of e-shops,” said the Director General of the Czech Trade Inspection Authority.

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2017-08-18-e-shops-2Q-2017 (doc, 54.50 KB)

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