(Final report of 2014)
(Prague, February 5, 2015) The Czech Trade Inspection Authority permanently monitors vendors’ practices related to special offers and seasonal clearance sales. Inspection results show that rate of detected shortcomings is still high – almost 40% of sellers don’t inform truthfully about prices after discount, bill discounts incorrectly or offer goods that is not marked properly. In 2014, 933 fines amounting in total to more than 15 million CZK were lawfully imposed for detected breaches. “Most frequent findings concerned sellers who displayed only prices before discount and hence consumer was forced to find out the real final price on his own. Subsequent billing was also with defects, so we advise consumers to check whether declared discounts are billed correctly. When consumers don’t ask for receipt, they can experience difficulties when lodging possible claims concerning products despite their right to exercise the right from defective performance is not reduced in any way in terms of discounted goods if such goods was not discounted due to any particular defect. Consumers should always consider whether they really need goods sold within special offers or seasonal clearance sales and whether provided discount is truly favourable to them as suggested by advertising,” said Mojmír Bezecný, the Director General of the CTIA.
The complete press release is available in the attachment.
Celá zpráva zde:
20150-02-05-sales.doc (, 66.50 KB)