(Prague, 17 December 2021) The approaching holidays and the threat of COVID-19 disease cause that consumers will be shopping online more often. At the end of the year, the CTIA deals with 40 to 50 complaints, enquiries or consumer submissions relating to e-shops every day. The vast majority of dissatisfied consumers complain about so-called "shopping galleries", long delivery times of months, or non-delivery of goods. Consumers from Slovakia also face this problem, according to the European Consumer Centre operating by the CTIA.
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2021-12-17-stay-watchful-shopping-online (doc, 68.00 KB)