Travel agencies and tour operators deceive consumers and fail to inform about their rights

(Prague, August 27, 2012) Travel agencies and tour operators are most active in the period of the summer holidays but their offers are there during the whole year the same as the controls carried out by the Czech Trade Inspection Authority in the field of their services. The findings detected by the inspectors in the first half-year of 2012 are alerting despite the fact that among these results, investigations carried out on the grounds of submissions by consumers who went for their vacation with travel agencies in the second half of the year were not included.


Celá zpráva zde:

0827-pr-travel-agencies-and-tour-operators-1-half-year2012.doc (, 70.50 KB)

2017 © The Czech Trade Inspection Authority, All rights reserved