(Prague, August 8, 2014) When on holiday abroad consumers often don’t manage to effectively lodge a claim against a trader from the destination country because of lack of knowledge of the local language. A new mobile application “ECC-Net Travel” by the European Consumer Centres’ Network offers prompt assistance in these situations. It immediately displays consumer rights for most frequent problems, including concrete sentences for such situations in 23 EU languages, Norwegian, and Icelandic.
The complete press release is available in the attachment.
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