More of anonymous pawnshops clients

(Prague, August 30, 2018) In the second quarter of this year, the Czech Trade Inspection Authority carried out 105 inspections, focusing also on law that puts obligation traders to properly identify their clients. The situation slightly worsened when compared with the second quarter of 2017, as inspectors reported violations of such law in 15 cases, which was by 10 cases more than in the same period last year. "We can say, however, that traders have observed the limitations of night time opening hours, i.e. from 22.00 to 06.00, when the buy-out...

Change of opening ours of advisory spots at CTIA inspectorates

(Prague, September 26, 2018) The Czech Trade Inspection Authority alerts consumers about the changes of the opening hours of the Information and Advisory Service. As from October 1, 2018, personal visits to the premises of the seats of individual CTIA inspectorates will be possible during the following opening hours within two week days: Monday 8 to 12 a.m. and 1 to 4 p.m. Wednesday 8 to 12 a.m. and 1 to 4 p.m. The change doesn’t affect the Středočeský and Prague Inspectorate where the opening ours for the consumer public remain the same. ...

Inspectors found only one misconduct at Zahrada Čech

(Ústí nad Labem, September 26, 2018) The Czech Trade Inspection Authority of the Ústí Region and Liberec Region carried out inspections at the exhibition Zahrada Čech in Litoměřice. It carried out 12 inspections and detected violations of law in case of only one seller who didn’t inform consumers about prices of offered products and didn’t issue any bill of purchase.

CTIA prohibited sale of dangerous children’s umbrella

(Praha, September 18, 2018) The Czech Trade Inspection Authority discovered a children’s umbrella with a whistle which is not safe for children in the market of the Czech Republic. For example, the covers at the ends of the umbrella’s wires can be easily detached, and when the umbrella is opened automatically, the child may be injured by the uncovered ends of the wires.

Consumers find wrong prices first after payment

(Prague, September 7, 2018) Seasonal clearance sales and special offers in supermarkets are a great attraction for many Czech consumers. The Czech Trade Inspection Authority continuously monitors compliance with the Consumer Protection Act, which regulates, among other things, the fairness of sale of products. In the second quarter of 2018, 1,308 inspections were carried out and violations of legal regulations were detected in more than 50 percent of cases. “Individual CTIA inspectorates often use submissions from consumers who experience incor...

E-shops still breach legal obligations

(Prague, August 17, 2018) E-commerce via e-shops, social media and auction portals is still on increase and represents increasingly more significant field of trade and services. The Czech Trade Inspection Authority pays long-term attention to this area and carried out inspections aimed at e-shops in the second quarter of 2018 as well. It detected breaches of legal regulations within 218 of the total number of 260 inspections, which represented almost 85%. “The situation hasn’t changed in comparison with the same period of last year. Results sho...

“Hard” alcohol in Liberec sold the juveniles

(Liberec, September 4, 2018) The Czech Trade Inspection Authority of the Ústí nad Labem Region and the Liberec Region carried out an extraordinary inspection aimed at selling alcohol to minors in Liberec. CTIA officers found that some entrepreneurs sell alcohol to persons under the age of 18. In three of the four inspections, "hard" alcohol was sold to teenage figurant of the Czech Trade Inspection Authority.
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