Contacts, Inspectorates

List of Inspectorates

Central Inspectorate

Address:
Česká obchodní inspekce
(Czech Trade Inspection Authority)
Štěpánská 44
110 00 Praha 1
Czech Republic

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Office hours of the filling room:
Monday            7:30 a.m. to 16:00 p.m
Tuesday           7:30 a.m. to 15:30 p.m.
Wednesday      7:30 a.m. to 16:00 p.m.
Thursday          7:30 a.m. to 15:30 p.m.
Friday               7:30 a.m. to 14:00 p.m.
We highly recommend consumers to prioritise the use of written, electronic or telephonic communication.

Central Director of the Czech Trade Inspection: Ing. Jan Štěpánek

Secretariat: +420 296 366 102

Advisory and Information Service for personal visits is available at the inspectorate:
On Monday and Wednesday from 8 to 12 a.m. and from 1 to 4 p.m.

The help line of the advisory:+420 222 703 404 (from Monday to Friday from 8 a.m. to 4 p.m.)

Reception: +420 296 366 360 (not for consumer inquiries)
Fax: +420 296 366 236
Web: http://www.coi.cz
E-mail: podatelna@coi.cz
IS DS: x7cab34

IČ: 00020869, DIČ: CZ00020869
(= Business Registration Numbers)

Bank Account:
Czech National Bank, Acc’t. Number: 829011/0710

Advisory line: +420 222 703 404
(available: Monday – Friday from 8:00 a.m. to 4 p.m.)

Webmaster: click HERE

Central Bohemia and Prague

Address:
Česká obchodní inspekce
Inspektorát pro Středočeský kraj a Hl. m. Prahu
Štěpánská 44
110 00 Praha 1
Czech Republic

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Advisory and Information Service for personal visits is available at the inspectorate:
On Monday and Wednesday from 8 to 12 a.m. and from 1 to 4 p.m.

Advisory line: +420 222 703 404
(available: Monday – Friday from 8 a.m. to 4 p.m.)

Office hours of the filling room:
Monday from 8 a.m. to 2 p.m.
Wednesday from 8 a.m. to 2 p.m.
We highly recommend consumers to prioritise the use of written, electronic or telephonic communication.

Director of the Inspectorate: Mgr. Karel Mojžíš (appointed to the position of the director)

Telephone: +420 296 366 207 (not for consumer inquiries)
Fax: +420 296 366 236
IS DS: p2fdz5j
E-mail: To contact us, please use the button below.

CTIA Counselling and Information Service location
Prague:
At the Reception area of the CTIA bldg.
Štěpánská 44, Praha 1
Telephone: +420 222 703 404

Southern Bohemia and Vysočina Regions

Address:
Česká obchodní inspekce
Inspektorát pro Jihočeský kraj a Vysočinu
Mánesova 1803/3a
370 21 České Budějovice
Czech Republic

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Advisory and Information Service for personal visits is available at the inspectorate:
On Monday and Wednesday from 8 to 12 a.m. and from 1 to 4 p.m.

Advisory line: +420 222 703 404
(available: Monday – Friday from 8 a.m. to 4 p.m.)

Office hours of the filling room:
Monday to Thursday from 8 a.m. to 11 a.m. and from 12 p.m. to 3 p.m.
Friday from 8 a.m. to 11 a.m.
We highly recommend consumers to prioritise the use of written, electronic or telephonic communication.

Director of the Inspectorate: Mgr. Martina Střihavková

Telephone: +420 387 722 338 (not for consumer inquiries)
Fax: +420 296 366 236
IS DS: ujrd2cm
E-mail: To contact us, please use the button below.

Other office location
Jihlava:
Tolstého 15
586 01 Jihlava
Czech Republic
Telephone: +420 567 302 351  (not for consumer inquiries)

CTIA Counselling and Information Service location
České Budějovice:
Česká obchodní inspekce (CTIA)
Mánesova 3a
370 21 České Budějovice
Telephone: +420 222 703 404

Outreach advisory service 
Jihlava:
Česká obchodní inspekce (CTIA)
Tolstého 15
586 01 Jihlava
Telephone: +420 567 302 351
Please note that until further notice there is no helpline for outreach personal visits at the Jihlava advice spot. Advisory and information activities continue to be provided on the +420 222 703 404 phone line and via the CTIA electronic filling service. Thank you for your understanding. 

Regions of Plzeň and Karlovy Vary

Address:
Česká obchodní inspekce
Inspektorát pro Plzeňský a Karlovarský kraj
Houškova 661/33
326 00 Plzeň
Czech Republic

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Advisory and Information Service for personal visits is available at the inspectorate:
On Monday and Wednesday from 8 to 12 a.m. and from 1 to 4 p.m.

Advisory line: +420 222 703 404
(available: Monday – Friday from 8 a.m. to 4 p.m.)

Office hours of the filling room:
Monday, Wednesday from 8 a.m. to 11 a.m.
and from 12 p.m. to 3 p.m.
Friday from 8 a.m. to 11 a.m.
We highly recommend consumers to prioritise the use of written, electronic or telephonic communication.

Director of the Inspectorate: Ing. Jan Řezáč, MBA 

Telephone: +420 377 323 596 (not for consumer inquiries)
Fax: +420 296 366 236
IS DS: ytqdz5f
E-mail: To contact us, please use the button below.

CTIA Counselling and Information Service location
Plzeň
Inspectorate Building
Houškova 661/33
Telephone:
 +420 222 703 404

Regions of Ústí nad Labem and Liberec

Address:
Česká obchodní inspekce
Inspektorát pro kraj Ústecký a Liberecký
Prokopa Diviše 1386/6
400 01 Ústí nad Labem
Czech Republic

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Advisory and Information Service for personal visits is available at the inspectorate:
On Monday and Wednesday from 8 to 12 a.m. and from 1 to 4 p.m.

Advisory line: +420 222 703 404
(available: Monday – Friday from 8 a.m. to 4 p.m.)

Office hours of the filling room:
Monday to Thursday from 8 a.m. to 11 a.m. and from 12 p.m. to 3 p.m.
Friday from 8 a.m. to 11 a.m.
We highly recommend consumers to prioritise the use of written, electronic or telephonic communication.

Director of the Inspectorate: Ing. Renata Linhartová, MBA

Telephone: +420 475 209 493 (not for consumer inquiries)
Fax: +420 296 366 236
IS DS: hp7dz3u
E-mail: To contact us, please use the button below.

Other office location
Liberec:
Česká obchodní inspekce
Nám. Dr. E. Beneše 585/26
460 01 Liberec 1
Czech Republic

Telephone: +420 485 244 326 (not for consumer inquiries)
Fax: +420 296 366 236

CTIA Counselling and Information Service location
Ústí nad Labem:
Municipal Office
Prokopa Diviše 1386/6
Telephone: +420 222 703 404

Outreach advisory service
Liberec:
Česká obchodní inspekce
Nám. Dr. E. Beneše 585/26
460 01 Liberec 1
Czech Republic
Please note that until further notice there is no helpline for outreach personal visits at the Liberec advice spot. Advisory and information activities continue to be provided on the +420 222 703 404 phone line and via the CTIA electronic filling service. Thank you for your understanding.

Regions of Hradec Králové and Pardubice

Address:
Česká obchodní inspekce
Inspektorát pro Královéhradecký a Pardubický kraj
Jižní 870/2 500 03 Hradec Králové
Czech Republic

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Advisory and Information Service for personal visits is available at the inspectorate:
On Monday and Wednesday from 8 to 12 a.m. and from 1 to 4 p.m.

Advisory line: +420 222 703 404
(available: Monday – Friday  from 8 a.m. to 4 p.m.)

Office hours of the filling room:
Monday to Thursday from 8 a.m. to 11 a.m. and from 12 p.m. to 3 p.m.
Friday from 8 a.m. to 11 a.m.
We highly recommend consumers to prioritise the use of written, electronic or telephonic communication.

Director of the Inspectorate: Ing. František Švihlík, MBA

Telephone: +420 495 057 170 (not for consumer inquiries)
Fax: +420 296 366 236
IS DS: 43pdzwa
E-mail: To contact us, please use the button below.

CTIA Counselling and Information Service location:
Hradec Králové
Česká obchodní inspekce
Jižní 870/2 500 03 Hradec Králové

Southern Moravia and the Region of Zlín

Address:
Česká obchodní inspekce
Inspektorát pro Jihomoravský a Zlínský kraj
Třída Kapitána Jaroše 1924/5
602 00 Brno
Czech Republic

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Advisory and Information Service for personal visits is available at the inspectorate:
On Monday and Wednesday from 8 to 12 a.m. and from 1 to 4 p.m.

Advisory line: +420 222 703 404
(available: Monday – Friday from 8 a.m. to 4 p.m.)

Office hours of the filling room:
Monday to Thursday from 8 a.m. to 11 a.m. and from 12 p.m. to 3 p.m.
Friday from 8 a.m. to 11 a.m.
We highly recommend consumers to prioritise the use of written, electronic or telephonic communication.

Director of the Inspectorate: Mgr. Karel Havlíček

Telephone: +420 545 125 911 (not for consumer inquiries)
Fax: +420 296 366 236
IS DS: duydzx4
E-mail: To contact us, please use the button below.

CTIA Counselling and Information Service location
Brno:
Česká obchodní inspekce
Třída Kapitána Jaroše 1924/5
Telephone: +420 545 125 939

Outreach advisory service
Zlín:
Třída T. Bati 853
Please note that until further notice there is no helpline for outreach personal visits at the Zlín advice spot. Advisory and information activities continue to be provided on the +420 222 703 404 phone line and via the CTIA electronic filling service. Thank you for your understanding. 

 

 
Moravian-Silesian and Olomouc Regions

Address:
Česká obchodní inspekce
Inspektorát pro Moravskoslezský a Olomoucký kraj
Provozní 5491/1
722 00 Ostrava – Třebovice
Czech Republic

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Advisory and Information Service for personal visits is available at the inspectorate:
On Monday and Wednesday from 8 to 12 a.m. and from 1 to 4 p.m.

Advisory line: +420 222 703 404
(available: Monday – Friday from 8 a.m. to 4 p.m.)

Office hours of the filling room:
Monday to Thursday from 8 a.m. to 11 a.m. and from 12 p.m. to 3 p.m.
Friday from 8 a.m. to 11 a.m.
We highly recommend consumers to prioritise the use of written, electronic or telephonic communication.

Director of the Inspectorate: Ing. Boris Stabryn

Telephone: +420 554 818 211 (not for consumer inquiries)
Fax: +420 296 366 236
IS DS: 5c2d2ch
E-mail: To contact us, please use the button below.

Other office location
Olomouc
Česká obchodní inspekce (CTIA)
Inspektorát pro Moravskoslezský a Olomoucký kraj
Krapkova 1159/3
772 11 Olomouc
Telephone: +420 585 207 827 (not for consumer inquiries)
Fax: +420 296 366 236

CTIA Counselling and Information Service location
Ostrava
Česká obchodní inspekce
Inspektorát pro Moravskoslezský a Olomoucký kraj
Provozní 5491/1
722 00 Ostrava – Třebovice
Czech Republic

Outreach advisory service:

Outreach advisory service is available again from December 1, 2022.

Karviná:
Municipality (Trade Licensing Dept., K. Sliwki 50/8a, 733 01 Karviná-Fryštát). Every second Thursday in a month 8:30 a.m. – 2 p.m.

Krnov:
Municipal office (Municipal Trade Licensing Office., Hlavní nám. 96/1, 794 01 Krnov). Every first Tuesday in a month 9 a.m. – 1 p.m.

Prostějov:
Municipality (Trade Licensing Office., Školní 4, 796 01 Prostějov).
Every first Monday in a month 1 p.m. – 4 p.m.

Přerov:
Municipality (Trade Licensing Office., Smetanova 7, 750 02 Přerov). 
Every first Thursday in a month 12 p.m. – 3 p.m.

Šumperk:
Municipal Office (Trade Licensing Office, Jesenická 31, 787 01 Šumperk).
Wednesdays in even weeks 10 a.m. – 2 p.m.

Olomouc:
Krapkova 1159/3 (CTIA building):
Wednesday from 8 a.m. to 12 p.m. and 1 p.m. to 3 p.m.

 

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