Press Releases

(Prague, 17 March 2023) The Czech Trade Inspection Authority carried out 1,064 inspections focused on online shops last year. It found violations of law in 839 cases, which is almost 80%. This is not a picture of the market, the CTIA's inspections are mostly targeted at online retailers, to whom there are a greater number of consumer submissions, or where problems were detected in the past. Traders mostly failed to comply with the obligation to properly inform the consumer about the possibilities of making a complaint, and some provided false i...

(Prague, 16 March 2023) In 2022, the Czech Trade Inspection Authority found 15 cases of suspected discrimination against consumers. During 2022, the Authority carried out 157 inspections and found suspicions of discrimination in 15 cases.

(Prague, 13 March 2023) The Czech Trade Inspection Authority (CTIA) evaluated inspections focused on energy supply contract intermediaries. It carried out 15 inspections during 2022 and found violations of the Consumer Protection Act in 13 inspections, which is almost 90% of the cases. Traders most often used deceptive practices, unfair commercial practices or failed to inform consumers about the possibility of making a complaint. As of 1 July 2022, the scope of the surveillance authorities' inspections of energy supply contract intermediaries ...

(Prague, 7 March 2023) At the end of last year, the Czech Trade Inspection Authority carried out an inspection operation focused on the offer, sale, storage and handling of pyrotechnics. It carried out a total of 210 inspections and found breaches of the Act on Pyrotechnics in 78 cases. "During inspections of these products, we find that pyrotechnics are still being sold to persons under the age of 18, who, in the sense of the Pyrotechnics Act, are not allowed to purchase them because they do not meet the age limit. Furthermore, traders do not ...

(Prague, 6 March 2023) The Czech Trade Inspection Authority continued to monitor the quality of fuels in 2023. In January, it inspected a total of 238 fuel samples and one diesel sample failed quality requir(Prague, 6 March 2023) The Czech Trade Inspection Authority continued to monitor the quality of fuels in 2023. In January, it inspected a total of 238 fuel samples and one diesel sample failed quality requirements. ements.

(Prague, 27 February 2023) The Czech Trade Inspection Authority (CTIA) has found that there is another product in the domestic market that may be dangerous for people with reduced cognitive abilities. It is a product interchangeable with food in the shape of grape wine.

(Prague, 20 February 2023) Last year, the Czech Trade Inspection Authority inspected inflatable boats classified as recreational crafts, which are very popular with the Czech public. CTIA inspected a total of 10 types of products and found deficiencies in 6 types of boats.

(Prague, 10 February 2023) Last year, the Czech Trade Inspection Authority inspected whether electric scooters supplied to the Czech market meet the requirements of applicable legislation, regulations and standards. It inspected a total of 29 products and found deficiencies in 16 products.