CTIA inspection at Prázdniny v Telči

(České Budějovice, August 23, 2017) The renaissance town of Telč had many visitors at the turn of July and August because the 34th music festival Prázdniny v Telči was held there. Many stands with refreshments and various goods were there besides the cultural programme. The Jihočeský and Vysočina Inspectorate of the Czech Trade Inspection Authority carried out 8 inspections focused especially on fairness of provision of public alimentation services as well as sale of toys and souvenirs. Inspectors detected violations in 5 cases, which ...

E-shops – second quarter of 2017

(Prague, August 18, 2017) Czechs increasingly shop online. The Czech Trade Inspection Authority regularly monitors compliance with acts relating to the sale of goods in e-shops. When compared with the first quarter of 2017, it saw a 5% increase of findings in the monitored period. It detected breaches of legal obligations in 250 of 277 inspections, i.e. in more than 90% of cases. „CTIA most frequently saw violations of the Act on Consumer Protection, namely deceptive commercial practices long term used by vendors. In many cases, they fail to ...

CTIA inspected fairness of vendors at Ředhošt marketplace

(Liberec, August 14, 2017) The Czech Trade Inspection Authority inspects vendors not only in ordinary shops or e-shops, but also at marketplaces where vendors usually offer farmers’ goods, products from gardens, refreshments, textile products, toys and other goods. CTIA Inspectorate based in Liberec and Ústí regions carried out 4 inspections at the marketplace in Ředhošť and detected breaches of the Act on Consumer Protection in all cases.

CTIA focused on touristic areas at start of summer season

(Prague, August 11, 2017) The Czech Trade Inspection Authority carried out an inspection aimed at offer and sale of products and provision of services at the start of the touristic season. From May 2 to June 30, it detected violations of legal regulations in 98 of 319 cases which represented almost 31% of all inspections. Sellers most frequently failed to provide correct weight of meals or amount of drinks which resulted in incorrect billing and consumers paying more than declared by the seller in fact.

Discrimination – 1Q 2017

(Praha, July 28, 2017) The Czech Trade Inspection Authority monitors possible discriminative conducts in the Czech market. In the first quarter of 2017, it carried out 182 inspections to inspect if sellers comply with the prohibition to discriminate consumers within sale of products or provision of services. Suspicion of certain forms of consumer discrimination was detected in 5 cases which was 2.8% of all inspections. Although we haven’t seen any significant increase of this undesirable conduct during the last two years, the ratio of finding...

Consumer has the right for bill of purchase

Sellers are obliged to issue not only an “EET” document, but also a bill of purchase if a consumer asks for it. The Inspectorate of the Czech Trade Inspection Authority based in the Ústí and Liberec Regions carried out inspections at butcher shops and shops offering regional products and it focused on compliance with the Act on Consumer Protection which stipulates the trader’s obligation to issue a bill of purchase based on consumer’s request, as well as to inform about prices. Breaches of law were detected in five cases.

Chain stores sold alcohol to youth on last school day

On the last school day June 30, 2017, the Středočeský and Prague Inspectorate of the CTIA carried out a special inspection on compliance with the prohibition to sell alcoholic beverages to youth in chain stores. On this day youth are increasingly interested in the range alcoholic beverages because they want to celebrate the end of the school year. Two of three inspected chain stores sold alcohol to a youth person.

Some sellers didn’t provide declared amount of drinks

(České Budějovice, June 27, 2017) Beer festival in České Budějovice is among most favourite regional events. Visitors of the 21st edition could taste and see a variety of products and accompanying presentations. The Czech Trade Inspection Authority carried out an extraordinary inspection at this event and saw four of eight inspected sellers breaching law.