EUROPEAN CONSUMER
 

European Consumer Centre Czech Republic (ECC) provides information about consumer rights in the European Common Market. It assists and advises consumers in their disputes with merchants from other countries of the European Union, Norway and Iceland.

News

novela

Not only discounts undergo big changes as from today

(Prague, 6 January 2023) The Czech Trade Inspection Authority points to the effectiveness of the amendment to the Act on Consumer Protection, which has a major impact on traders, especially in relation to special offers and clearance sales. “When determining discounts on products, traders will now have to base their discounts exclusively on the lowest price they have sold the product for in the last 30 days,” said Jan Štěpánek, director...

Press Releases

sg-zebrik

The DRABEST DW3 BASIC aluminium ladder is dangerous and poses a risk of injury to consumers

(Prague, 27 November 2024) The Czech Trade Inspection Authority (CTIA) has found a product in the internal market that may pose a risk of injury to consumers. It is the product “DRABEST...
TV nova2

Extraordinary inspection action "Alcohol, Drugs and Youth 2024" again revealed the sale of alcohol and tobacco products to juveniles

(Prague, 26 November 2024) The Czech Trade Inspection Authority has evaluated the extraordinary inspection action “Alcohol, Drugs and Youth 2024”. In cooperation with other...
DSC_0374

One diesel fuel sample failed in October

(Prague, 25 November 2024) The Czech Trade Inspection Authority monitored the quality of fuels in October 2024. It took a total of 205 samples at filling stations in the Czech Republic,...

CTIA Inspectorates

Select an inspectorate by clicking on the map

2024 © The Czech Trade Inspection Authority, All rights reserved