How to claim at the time of closed shops

(Prague, 3 November, 2020) At times of emergency, consumers are advised to proceed primarily with regard to their own health and that of others. We recommend that you postpone the handling of matters that are not strictly necessary until the situation calms down, when the operation of entrepreneurs returns to a normal mode. Nevertheless, many consumers deal with a situation when a two-year period soon expires and the establishment where they purchased the defective goods (shoes, electronics etc.) is temporarily closed.


Celá zpráva zde:

2020-11-03-claims-in-emergency (doc, 67.00 KB)

2017 © The Czech Trade Inspection Authority, All rights reserved