(Prague, 6 November 2020) Closed establishments and the threat of COVID-19 disease have forced increasingly more consumers to shop online, although they have so far avoided this form of shopping. Last year, CTIA saw a total of 5,641 consumer submissions relating to online sales, but this figure from 2019 has just been surpassed and this year is far from over. "The Czech Trade Inspection Authority is therefore aware of the fact that consumers are often disappointed when buying on the Internet and therefore, in addition to inspections, we also come with basic advice for consumers not to become victims of unfair traders," says Mojmír Bezecný, Director General of the CTIA.
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2020-11-06-beware-on-internet (doc, 414.00 KB)