Year: 2018

(Hradec Králové, December 5, 2018) The Czech Trade Inspection Authority of the Hradec Králové Region and Pardubice Region carried out an extraordinary inspection in shops and restaurants in Rychnov nad Kněžnou. Violations of legal regulations were detected in 14 of 26 inspections, most frequently consisting of the failure to comply with the Act on Consumer Protection. Vendors didn’t display correct prices and didn’t comply with the principles of fair sale of products and provision of services.

(Prague, December 4, 2018) During August 2018, officers of the CTIA Inspectorate of the Ústí Region and Liberec Region carried out 5 extraordinary inspections focused on operators of outdoor swimming pools. The officers inspected possible discrimination towards visitors. There were also notifications from consumers that more favourable entrance fees are billed to certain groups of citizens. “Inspections showed that all inspected operators of outdoor swimming pools committed discrimination towards a certain group of consumers,” said the Director...

(Prague, November 30, 2018) From the start of the year, CTIA received about 40 complaints relating to the website viagogo.com. Complaints most frequently concerned price increase during the order process online, impossibility to cancel the purchase as well as invalid tickets, failure to reimburse consumers after concerts were cancelled and so on. Officers of the Czech Trade Inspection Authority of the Hradec Kárlové Region and Pardubice Region carried out inspections based on numerous submissions from consumers and proved the use of unfair comm...

(Prague, November 29, 2018) In October, the Czech Trade Inspection Authority carried out a regular inspection of fuels quality and found that all 255 inspected fuel samples met the quality requirements.

(Prague, November 28, 2018) In the third quarter of 2018, the Czech Trade Inspection Authority saw a significant decrease of the number of anonymous clients in bazaars and pawnshop. In second quarter of 2018, it saw 15 cases of breaches of law that imposes vendors’ obligation to properly identify the client within purchase and sale of goods. In the third quarter of 2018, it was only 3 cases.

(Prague, November 23, 2018) In the third quarter of 2018, the Czech Trade Inspection Authority carried out an inspection focused on the offer and sale of goods within seasonal clearance sales and special offers. It detected an increase of the ratio of breaches of law by 6% when compared with the same period of 2017. “Some vendors still deceive consumers by failing to display declared and advertised prices and to bill prices correctly. The Czech Trade Inspection Authority recommends consumers to check goods offered for reduced prices, to check i...

(České Budějovice, November 20, 2018) CTIA of the South Bohemian Region uncovered counterfeits in the value of originals amounting to CZK 2 million within an extraordinary inspection at the marketplace. They mostly concerned textile products, belts, glasses, and footwear. A fine of up to CZK 5 million can be imposed for breaches of the Act on Consumer Protection. “Extraordinary inspection proved remaining flaws in the area of storage and offer and sale. Therefore the CTIA in South Bohemia will keep focusing on inspections in the border regions,...

(Pilsen, November 16, 2018) During the past three years, the Czech Trade Inspection Authority received 83 submissions from consumers pointing at activities of a company acting in the Czech market as “Český mincovní obchod“ (“Czech Coin Shop”). So far, 10 inspections were finished after tens of inspection acts per inspection were carried out. 5 fines amounting to CZK 1,580,000 were lawfully imposed. “Other administrative proceedings are still in progress. In vast majority of investigated submission, inspectors proved that the so called Czech Coi...

(Ústí nad Labem, November 14, 2018) The Czech Trade Inspection Authority of the Ústí Region carried out an extraordinary inspection at the marketplace in Hřensko and detected breaches of legal regulations in all cases. It also took 92 items of counterfeits in the value of originals amounting to CZK 1,008,000.

(Ostrava, November 13, 2018) The Czech Trade Inspection Authority annually carries out inspections focused on sale of products and provision of services relating to the All Soul’s Day. This year, the CTIA Inspectorate of the Olomouc Region and Moravian-Silesian Region carried out 100 inspections, including 50 in which it detected violations of law.