Still difficult to claim tours
(Partial report of 1st quarter of 2014)(Prague, May 27, 2014) Already before the start of the touristic season, the Czech Trade Inspection Authority began to monitor offers of services of tour operators and travel agencies. When inspectors detected shortcomings concerning information obligations, they launched inspections. Results of these inspections, consisting also of investigations of consumers’ queries from the first quarter of 2014, again proved that clients’ problems still repeat. Inspectors detected one or more violations of obligations...